Mashi SMS Program Terms and Conditions

​

Program Description
Mashi sends one-to-one customer care text messages to people who inquire about pet adoption through Mashi. Messages include responses to adoption questions, coordination of meet-and-greet scheduling, and adoption status updates.

 

Consent
By opting in, you agree to receive SMS messages from Mashi related to your adoption inquiry.

Message Frequency:
Message frequency varies based on your adoption inquiry and support needs.

 

Costs
Message and data rates may apply.

 

Opt-Out
Reply STOP at any time to opt out. After opting out, you will receive a final confirmation message and no further messages will be sent unless you opt in again.

 

Help and Customer Care
Reply HELP for help. You can also contact us at hi@matchwithmashi.com or https://www.matchwithmashi.com/contact.

​

Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.

 

Last Updated
April 8, 2026